Taking on 2–3 new engagements in 2026 — EST & PST hours

Start a Conversation

Automation guide

How to Automate Email Management with ChatGPT / GPT-4o (OpenAI)

Triage inbox, draft replies, extract action items, and route messages to the right team member or system.

The problem

Knowledge workers spend 2.6 hours/day on email. Most of it is routing, reading, and drafting replies to predictable requests.

The outcome

Inbox zero maintained automatically. Important emails escalated with full context. Routine requests handled without reading.

The tool

ChatGPT / GPT-4o (OpenAI) — OpenAI's GPT-4o is the most widely deployed LLM.

How it works — step by step

  1. 1

    New email arrives in monitored inbox

  2. 2

    AI classifies intent and urgency

  3. 3

    Routine emails: auto-reply drafted and queued for approval

  4. 4

    Complex emails: summarised and routed with full context to right team

About ChatGPT / GPT-4o (OpenAI)

OpenAI's GPT-4o is the most widely deployed LLM. Excellent function calling, vision, and broad general capability.

Strengths

  • Function calling
  • Vision / multimodal
  • Broad ecosystem
  • Structured outputs

Pricing

Per token — gpt-4o: $2.50/$10 per 1M tokens in/out

Documentation ↗

Related guides

Want this in production?

Altor builds email management automation for US B2B companies.

We don't hand off code and disappear. We connect to your live systems, ship to production in 3 weeks, and stay until the system delivers measurable impact. Inbox zero maintained automatically. Important emails escalated with full context. Routine requests handled without reading.

Email us your workflow →